A typical successful implementation of our continous business process improvement model involves the following:
- Outcome oriented focus, not task driven to ensure the proper focus is maintained
- Correcting and improving processes before (potentially) automating them
- Designing well agreed processes and assigning ownership lest the work and improvements simply drift away with time
- Standardizing processes across the enterprise so they can be more readily understood and managed, errors reduced, and risks mitigated
- Enabling continuous change so the improvements can be extended and propagated over time
- Where possible, improving existing processes, rather than building radically new ones